1. Program

These terms govern the H2OtoGo VIP Club SMS program. H2OtoGo is the visible sender and program brand.

2. Messages you may receive

When you provide service-message consent, H2OtoGo may send membership, monthly contest, support and other service notices. When you separately provide marketing consent, H2OtoGo may send VIP offers, giveaways, local refill-station updates and WaterPass news.

3. Consent

Service-text consent and marketing-text consent are separate and optional. Marketing consent is not a condition of purchase or contest entry.

4. Frequency and charges

Message frequency varies. Message and data rates may apply according to your mobile plan.

5. Opt out and help

Reply STOP to any H2OtoGo SMS to opt out. You may receive one final confirmation message. Reply HELP for help, call 778-200-5588, or email [email protected]. To rejoin after opting out, submit a new consent through the H2OtoGo VIP Club form.

6. Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier and network availability.

7. Your mobile number

You confirm that you are the subscriber or authorized user of the mobile number provided. Please notify H2OtoGo if your number changes or is reassigned.

8. Privacy

Mobile information and SMS opt-in data or consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. See the H2OtoGo Privacy Policy for more information.

9. Service providers

Above Roots Creative Group LTD temporarily provides marketing and Twilio administration services for H2OtoGo. This service-provider role does not change the sender identity or permit unrelated use of subscriber information.

10. Changes

H2OtoGo may update these terms as the program or legal requirements change. Updated terms will be posted on this page with a revised effective date.